Platform strategy — where to actually play
Most Indian social media agencies run every client on every major platform because it sells a bigger retainer. The result is thin content on six platforms, none of which drives business. Our platform strategy begins with a hard question: where does your target audience genuinely make purchase decisions? For B2B SaaS that is LinkedIn, plus founder-led YouTube or Twitter for long-form thought leadership. For D2C lifestyle it is Instagram Reels and WhatsApp Channels, with YouTube Shorts as a secondary. For F&B it is Instagram and Google, not LinkedIn. For enterprise services it is LinkedIn plus industry-specific publications.
We typically recommend 2–3 primary platforms with deep investment and ignore the rest. That is less comfortable to hear than 'we will run all six for you' but produces measurably better results.
- Platform decision based on where purchase decisions happen
- 2–3 primary platforms with deep investment
- Honest no to platforms that will not move the business
- Annual platform review as audience and algorithms evolve