Brand strategy before visual identity — always
The biggest mistake Indian businesses make with branding is commissioning a logo before settling the strategy. A logo is the tip of the iceberg; the iceberg is positioning, target, voice and belief system. When the strategy is absent, the logo becomes a Rorschach test — every stakeholder sees something different, and the brand ends up describing nothing precisely.
Our engagements always start with a strategy phase: market audit, competitor teardown, customer interviews (we run 8–15 per engagement), archetype workshop, positioning canvas. Only after that document is signed do we open design software. Clients occasionally push back on this sequencing — usually because a previous agency skipped it — and we politely but firmly insist. The brand that follows is the one that holds up under pressure.
- 8–15 customer interviews as the research foundation
- Competitive positioning map with verbal differentiation
- Brand archetype workshop (the 12 archetype model, applied rigorously)
- Signed-off positioning statement before any creative begins
- Messaging framework extending from the positioning